Privacy policy

Last Revised: June 10, 2024

Proton AI Labs Inc. (“Proton AI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and disclose Personal Information (as defined below). This Policy must be read together with our Terms of Use (“Terms”), which are incorporated by reference into this Policy.

We may update this Policy at any time. The most recent version will always be available on this page. By continuing to use our Platform after changes are posted, you accept those changes. Please review this Policy regularly.

This Policy explains:

• The types of information we collect when you visit https://protontradeai.com, use our Telegram bots, decentralized applications, mobile or web applications, smart contracts, APIs, or any successor platform (collectively, the “Platform”).

• Our practices for collecting, storing, using, protecting, and disclosing that information.

By using our Platform, you agree to this Policy. If you do not agree, do not use the Platform.

---

PERSONAL INFORMATION WE COLLECT

“Personal Information” means information that directly or indirectly identifies an individual or can reasonably be linked to an identifiable person.

1. Personal Information You Provide

We (or our Affiliates) may collect:

• Name, email, phone number

• Postal address

• Wallet address (Solana or other supported networks)

• Information required for Know Your Customer (KYC) verification

• Any information voluntarily provided to us through support channels

2. Personal Information Collected Automatically

We (or our Affiliates) may automatically collect:

• IP address, domain name

• Device information, operating system, browser type, device model

• Language preferences

• Usage data (pages visited, actions taken on the Platform)

• Geolocation data (approximate device location)

Automatic collection may involve Cookies (described below). Proton AI does not store device identifiers or geolocation data unless required for security or fraud detection. Third-party vendors may store such information.

3. Personal Information from Third Parties

We may collect or verify:

• Identification information (name, email, phone, address, wallet address, age, citizenship)

• Transaction information from public blockchains

• Information required for regulatory compliance (e.g., anti-fraud, AML/KYC)

Blockchain data can sometimes be linked to your identity through wallet addresses, analytics tools, or data correlation.

---

ACCURACY & RETENTION

We take commercially reasonable steps to ensure Personal Information is accurate and retained only as long as necessary for the purposes described in this Policy or required by law.

---

MINORS

We do not knowingly collect or market to individuals under 18 years old.

By using the Platform, you confirm that you are at least 18.

If we become aware that Personal Information of a minor has been collected, we will deactivate the account and remove such data.

If you believe we may have collected Personal Information from a minor, contact us at [e-mail].

---

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

• Provide and operate our Services, including AI trading tools, Sniper BOT features, and automated execution.

• Comply with legal obligations, including AML, sanctions, and tax requirements.

• Detect and prevent fraud or prohibited activity.

• Protect the security of the Platform, including monitoring for unusual or unauthorized activity.

• Provide customer support (e.g., troubleshooting, technical issues).

• Communicate with you about updates or service improvements (with your consent).

• Improve and optimize the performance of the Platform.

---

HOW WE SHARE PERSONAL INFORMATION

We do not rent or sell your Personal Information. We share it only as described below:

1. Service Providers

We may share information with third-party service providers for:

• Fraud detection

• Security monitoring

• Payment processing

• Data analytics

• Cloud storage

• Customer support

• IT and infrastructure services

• Marketing and communication services

Service providers may only use the information to perform services for Proton AI.

2. Law Enforcement & Regulatory Authorities

We may disclose Personal Information if required by:

• Law

• Court order

• Government request

• Regulatory bodies

3. Your Consent

We may share information with third parties if you explicitly authorize it.

If the purpose of data use changes, this Policy will be updated.

---

COOKIES

When you use Proton AI, we may use Cookies such as:

• Standard browser cookies

• Flash cookies

• Pixel tags

• Tracking scripts

Cookies help us:

• Recognize users

• Secure accounts

• Detect fraud

• Improve performance and personalization

• Analyze usage and traffic patterns

If you reject Cookies, some Platform features may not function.

If you do not consent to Cookies, please stop using the Platform.

---

DIRECT MARKETING

We may send direct marketing communications if permitted by law and with your consent.

You may opt out at any time using the instructions included in each communication.

We do not share Personal Information with third parties for their marketing purposes without your consent.

---

INFORMATION SECURITY

We take security seriously and use measures including:

• SSL encryption

• Secure communication protocols

• Regular internal security reviews

• Restricted access to Personal Information

• Monitoring for suspicious activity

While we strive to protect your data, no system is 100% secure.

---

EU DATA PROTECTION (GDPR)

For individuals in the EU/EEA, your “personal data” is processed under GDPR using the following legal bases:

• Legal obligation: AML, fraud prevention, retention requirements

• Contractual obligation: Providing the Services under our Terms

• Legitimate interest: Security, platform monitoring, fraud detection

• Consent: Marketing communications (withdrawable at any time)

European Privacy Rights:

• Right to access your data

• Right to correct inaccurate data

• Right to delete personal data (“Right to Erasure”)

• Right to restrict processing

• Right to object to processing

• Right to data portability

Requests can be submitted to [e-mail].

We may require proof of identity.

Transfers Outside the EEA

Data may be transferred to:

• United States

• British Virgin Islands

• Other jurisdictions where Proton AI operates

Transfers occur based on:

• Contractual necessity

• Your explicit consent

• Our ability to provide Services

If you withdraw consent, some services may become unavailable.

---

CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have specific rights, including:

• Right to Know what data we collect

• Right to Delete personal information

• Right to Opt-Out of Sale (we do not sell data)

• Right to Non-Discrimination

Requests can be submitted to [e-mail].

We do not respond to browser “Do Not Track” signals due to lack of industry standards.

---

CONTACT US

If you have questions about this Policy or our data practices, contact us at:

📩 [e-mail]